Returns

We want you to be satisfied with your PortGrip purchase. Unused products may be returned within 30 days of delivery for a refund of the purchase price.

Returned items must be in their original condition and include all components and hardware.

Damaged or Defective Products

If your PortGrip arrives damaged, defective, or with missing components, please contact us so we can make it right. Please include your order number and, when possible, photographs showing the issue.

Return Shipping

Customers are responsible for return shipping costs unless the product was received damaged, defective, or incorrect. Original shipping charges are not refundable.

Refunds

Once your return is received and inspected, approved refunds will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.

Contact Us

To request a return or for questions regarding a purchase, please contact us through the Contact page on PortGrip.com.